Category: In English
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Win Customers By Helping Them Take Their Business Somewhere Else
Don’t worry. If you do it for the right reason, they will come back.
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The Best Border Inspection Experience!
I gave up hoping for a quick check through the immigration when the Department of Homeland Security officer put my passport into a red folder and motioned me to step aside and wait. Out of thousands of passengers arriving in LAX that day, I was one of the lucky people…
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The Importance of Being a Good Person
During Dale Carnegie & Associates 67th Annual International Convention in Honolulu last December, I had a conversation with a colleague from Taiwan. I complimented him on the success of Taiwan team in the past fiscal year. With great enthusiasm I recounted some facts about their achievements (which in retrospect should…
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Looking Out
I often think about what it will feel like not having to spend a big chunk of the day working. Or even going to school. I remember when I was in elementary school, I discovered how funny the education system was. I was sitting in my classroom, wondering aimlessly while…
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Lessons Learned from A House Project
1. A general contractor, no matter how smart he speaks, is NOT a designer. 2. And neither is he an architect. 3. What is generally accepted as good is not always for you. Find your own style 4. Put every little tiny annoying detail in writing. People forget. When they…
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Taking Charge
I’ve been learning, applying, even teaching Dale Carnegie’s principles for years. And it is not until the past few weeks I began to understand the underlying philosphy. A co-worker spent about 10 minutes complaining to me about her boss. As I was listening I began to wonder why she didn’t…
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Why Do You Want It?
I spent about half an hour this afternoon talking about the merits of a management accounting system. This system can help track expenses and costs, and can bring higher degree of control of financial and operational performance. “Just tag anything you do with a code generated by the system, and…
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I Need To Remind Myself That I Can Go The Distance
This is a copy of a thesis I wrote for my undergraduate degree. When for most people writing a thesis takes only one semester, it took me three. But I was pleased with the result, and the examination board gave me an A for it.
Life At Slow-Mo 